Return policy

Should you need to return your purchase, you have 7 days from receiving your order to request a return via emailing us at

Please follow the steps below to return your purchase:

We only accept returns of unworn, unwashed, undamaged and unused items with their original and SVMoscow tags. Footwear & accessories must be returned in its original boxes. Soles of footwear must be in perfect condition and must not be damaged in any way.

We do not accept returns for underwear, swimwear, hosiery and socks.

We will not accept returned items that do not follow the terms and conditions of the return policy. Such items will be returned to the sender at his/her own cost.

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